Call any of my bosses. They love me.
Toast, Inc
Customer Care Specialist | October 2022 – current
- Receive incoming calls pertaining to Toast Payroll Software.
- Identify client needs and assist to resolve problems.
- Collaborate with other departments to ensure client success.
- Utilize a number of programs including Salesforce, Google Docs, Slack, and basic Microsoft applications.
Scholastic, Inc
Inventory Coordinator | Sept 2019 – Sept 2022
- Prepare inventory to be delivered to area schools for their book fairs.
- Coordinate with other team members to ensure all required tasks are completed daily.
- Maintain a clean and tidy workspace.
- Identify inventory discrepancies and use common sense replacements.
Self-Employed – Etsy
Custom T-Shirt and Gift Creator | May 2016 – Dec 2020
- Collaborate with customers to design gifts based on their ideas and style.
- Maintain my Etsy page listings to remain relevant.
- Manufacture each piece by hand and ship to my customer.
- Produce engaging posts and marketing material.
Department of the Army
Secretary | Jan 2012 – Dec 2014
- Coordinated travel arrangements primarily for the Command Team and assisted 500+ members of our organization as needed.
- Prepared, edited, and distributed correspondence on behalf of the Commander.
- Performed typical administrative duties such as filing and scheduling.
Department of the Army
Voucher Examiner | Apr 2010 – Dec 2011
- Utilized the Defense Travel System (DTS) and the Joint Federal Travel Regulations (JFTR) to audit travel reimbursements.
- Assisted travelers in person and over the phone with technical issues regarding DTS.
- Confidently provided clarification and advised travelers on the JFTR.
Olive Brown 